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Short descriptionWe are the ones threatening the environment, but so are we the ones who can protect it. HELP EARTH support your effort for the Earth, even without the obvious appreciation.
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- Shipping costs are calculated automatically on the shopping cart page. However, we provide the Free Shipping to you, except the K-Beauty products.
- We need 2-5 days to prepare your order. Depending on the status of our manufacturers, some products may take longer.
- Our warehouses are located in various locations in the US, Europe, China and Korea. So, when you order two different items, one can come from the US and the other can come from Europe, depending on availability. In this case you will be given 2 tracking codes. There is no problem with receiving the item, so don't worry.
Q. Where in the world does HELP EARTH ship?
- We try to ship worldwide, but some products are only available in the USA. Please check the product description.
Q. Which products can only be shipped to the USA?
- Some products can only be shipped to the USA. If you live in France and order a product that can only be shipped to USA and a product that can be shipped worldwide, you will not be able to complete your order.
- You must remove product that ship only to USA. However, if you need the product, please contact us. We'll find a way.
Q. When will my order ship?
- You can check the delivery times in the product description. But shipping methods and delivery times may vary depending on international shipping conditions. In this case, we will notify you in advance.
Q. How can I track my order ?
- When you buy something from HELP EARTH, you’ll receive an order confirmation email with tracking information.
Q. Will I have to pay customs taxes on my shipment ?
- When ordering from HELP EARTH, the customer is considered the importer of the purchased products and will be responsible for any customs tax, import duties, goods and services tax (GST), value added tax (VAT), or any similar customs-related fees. Customs policies vary by country and HELP EARTH cannot make any guarantees as to whether or not shipments will be subject to customs-related fees. Please contact your local customs office for more information.
- In addition to customs fees, customers may also incur other charges, such as administration or brokerage fees. These are handling charges incurred due to customs processing and clearance of your shipment. Customers are required to pay the relevant courier service upon delivery of the shipment.
Returns & Exchanges
- We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- You can always contact us for any return question at email@example.com.
Damages and issues:
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items:
- Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
- Unfortunately, we cannot accept returns on sale items or gift cards.
- The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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- Because my most beautiful moment is when I am the most me, Born with the best power in the best land and in the best season.
- It contains all the energy of the plant. To relieve all stress and irritation and find your own temperature comfortably
- So, so that you can be beautiful as you are, Phytotherapy skin care that keeps your balance in daily life
🌍️Seasonal Local Plants
- A really good ingredient needs to know where and who made it.
- It contains the ingredients of plants grown by receiving the most power of nature in a transparent and truthful way.
🌄Ingredients from Nautre
- It removes ingredients that are not good for the skin and fills only with the safe ingredients that nature gave.
- It consists only of ingredients that are good for the skin, and all ingredients used comply with the EWG grade.
🏕️88% of Gujeolcho extract
- From a long time ago, the Gujeolcho flower (cultivated in Hwasun, South Jeolla) has been used as an herb to soothe the skin. Several types of research have already proved the abundant polyphenols and non-toxic materials in Gujeolcho.
- This is where we decided to utilize Gujeolcho as our main ingredient for the recipe of the ultimate vegan skincare line.
- EWG Rated Green and Vegan Skincare; All Ingredients From Seasonal Nature and Made Phyto Balance System with No Animal Tested Essence Toner, Cream and Cleansing Bar for Women Men; Eco Friendly Packaging; Essence 30ml, Ampule Cream 10g, Cleansing Bar 15g ; Official Vegan Cruelty Free Certification From PETA
- Perfect to Keep Balanced From Oily Face and Keep Moisturized with Wrinkle Improvement and Facial Skin Care Miniature and Travel Kit ; Lower Facial Skin Temperature Immediately; Natural Ingredients Plants Produce To Protect Themselves From Damage with Our Unique Recipe of Phyto Balanced System.
- Travel easier and lighter with the owndo hydro calming Miniature Travel Kit. The minimal 3-step skincare will protect your skin not only from the fatigue during your trips but also from the changes in external environments.
- 88% of Gujeolcho Extract for Essence Toner and 33% of Gujeolcho Extract for Ampule Cream ; Which is Cultivated in Korea’s Alps and Gujeolcho Has Been Used As an Herb To Soothe the Damaged Skin; Abundant Polyphenols and Non-toxic Materials in Gujeolcho Which is Our Own Recipe Of The Ultimate Vegan Skincare Cosmetic Products
- Keep Your Skin Hydrating with Glowing Beauty Skin Even After Washing Off Your Makeup; Sustain Your Beauty with True Korean Beauty Cosmetic Products; Let Your Facial Skin Keep Hydrating Without Stickiness.
Country of Origin:
- Republic of Korea